Southern Nutrition SMS Opt-In Evidence

Public compliance evidence for A2P 10DLC Call to Action (CTA) review. Last updated May 31, 2026.

Purpose: This page documents the customer Call to Action (CTA) for the Southern Nutrition SMS messaging program (Twilio brand BNb0819cf14be8fa1312eccbb5eee4112f). Customers opt in by providing their mobile phone number on the public customer signup form below. SMS consent is not a condition of any purchase.

Primary Opt-In URL

Public customer signup form:
https://members.snmembers.com/join?store=brandon

A multi-step signup form where customers enter their first name, last name, mobile phone number, and other profile fields. The phone-number step displays the full SMS opt-in disclosure (shown below). Consent is captured the moment the customer taps "Next" after the phone field, and the form submission timestamp is retained as proof of consent. The same form is also handed to customers in store on a tablet at the counter.

Compliance Links

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Customer Opt-In Screen — Exact CTA

This is the actual phone-number step on the live customer signup form at members.snmembers.com/join. The hint text below the question is the SMS consent disclosure that the customer reads before entering their phone number and tapping "Next" to submit.

Consent Capture

The act of consent is the customer tapping "Next" on the phone-number step with the disclosure visible. We persist:

Records are stored in our Supabase database (table customer_intake_drafts with timestamped submitted_at; mirrored to customers_unified on completion). Available on request for carrier compliance audits.

Sample Messages (matches MIXED use case)

Welcome / opt-in confirmation

Southern Nutrition: You're signed up! We'll text you about your account, scan results, and occasional offers. Msg freq varies. Msg&data rates may apply. Reply HELP for help, STOP to opt out.

Transactional — scan-result follow-up

Southern Nutrition: Hi {first_name}! Your InBody scan from Tuesday is ready in the app. Open: members.snmembers.com/customer. Reply STOP to opt out.

Transactional — supplement-protocol reminder

Southern Nutrition: {first_name}, time to refill your creatine. Stop by the store or reply with questions. Reply STOP to opt out.

Promotional — occasional offer

Southern Nutrition: 20% off all protein this Saturday at Brandon & Riverview. Reply STOP to opt out.

HELP keyword auto-reply

Southern Nutrition: For help, email southernnutritionbrandon@gmail.com or call (813) 685-8267. Reply STOP to opt out. Msg&data rates may apply.

STOP keyword auto-reply

You've been unsubscribed from Southern Nutrition SMS and will not receive any more messages. Reply START to opt back in.

Paste-Ready CTA Description for Twilio Resubmission

Southern Nutrition is a brick-and-mortar nutrition retailer with two locations (Brandon and Riverview, Florida). Customers opt in to our SMS messaging program by providing their mobile phone number on our public customer signup form at https://members.snmembers.com/join. The same signup form is also handed to customers in store on a tablet at the counter. SMS consent is optional and is not required to make any purchase.

The phone-number step on the signup form displays this exact disclosure above the input field, which the customer reads before entering their phone number and tapping "Next" to submit:

"By providing your phone number, you agree to receive text messages from Southern Nutrition about your account, scan results, product tips and in-store consultations, and occasional promotions. Message and data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. See our SMS Terms and Privacy Policy at members.snmembers.com/sms-terms.html."

The act of consent is the customer submitting the form with their phone number after this disclosure. We retain a timestamped database record of the consent for every customer.

Public compliance evidence (with screen mock of the actual opt-in screen): https://members.snmembers.com/sms-opt-in-evidence.html
Privacy Policy: https://members.snmembers.com/privacy.html
SMS Terms & Conditions: https://members.snmembers.com/sms-terms.html
Customer sign-up form (live): https://members.snmembers.com/join?store=brandon